1.1 These Terms and Conditions ("Terms") are a binding agreement between you ("you" or "User") and AC Service Tech, LLC, a limited liability company organized under the laws of New Jersey ("Company," "we," "us"). They govern your use of hvaccourses.acservicetech.com and its subdomains (the "Website") and your purchase and use of our online courses, subscriptions, and related services (the "Services").
1.2 You accept these Terms by checking the box presented at account creation or checkout confirming that you have read and agree to these Terms, or by purchasing or accessing any Service. If you do not agree, do not use the Website or Services.
1.3 These Terms show the date they were last updated above. We maintain dated archive copies of each published version.
1.4 If you held an Account before the date shown above, your continued use of the Website or Services, or any subscription renewal payment, after notice of these Terms constitutes your acceptance of them.
"Account" means the credentials and personal information used by a User to access the Services. "Content" means all text, graphics, images, audio, video, software, data compilations, and other information appearing on or forming part of the Website. "Course Materials" means the educational content included in any Service, including videos, workbooks, quizzes, exams, diagrams, and downloadable resources. "Payment Information" means details required to purchase Services, including credit or debit card numbers. "User" means any person who accesses the Website other than Company personnel acting in the course of their duties. "Website" means hvaccourses.acservicetech.com and its subdomains.
3.1 The Website and Services are intended for adults. By creating an Account or purchasing Services, you represent that you are at least 18 years old and have reached the age of majority in your state or jurisdiction of residence.
3.2 The Company may, in its sole discretion and on a case-by-case basis, grant access to a learner under the age of majority, but only where the learner's parent or legal guardian purchases the Services, accepts these Terms on the learner's behalf, and signs the Company's Parental Consent and Acknowledgment Agreement. The consenting parent or guardian is responsible for the learner's use of the Services.
3.3 The Website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete it.
3.4 Access provided to students through a school, employer, or training institution is governed by these Terms, which the institution accepts at checkout on behalf of itself and its group. The institution is solely responsible for obtaining any required consents for its students, for supervising its students, and for how its students, personnel, or trainees apply anything learned from the Course Materials, including any work they perform. The Company assumes no responsibility for the acts, omissions, supervision, or work of any institution, instructor, employer, or their students or personnel.
4.1 All Content and Course Materials are provided for general educational and informational purposes only. They do not constitute professional, engineering, electrical, legal, or safety advice, and they are not a substitute for hands-on training, apprenticeship, supervision by a qualified professional, or compliance with applicable laws, codes, licensing, and permitting requirements.
4.2 A Certificate of Training documents completion of an educational course only. Except where a course is expressly approved for NATE Continuing Education Hours (and then only to the extent of that approval), completion of a course and any certificate issued for it is not a license, professional certification, or EPA Section 608 certification, and does not qualify or authorize the holder to perform HVAC, electrical, or refrigerant-handling work.
4.3 HVAC and electrical codes, standards, regulations, and best practices vary by jurisdiction and change over time. You are solely responsible for confirming and complying with the requirements applicable to you, including licensing, certification, and permitting requirements, before performing any work.
4.4 Responsibility for any work you perform rests solely with you and, where applicable, with your employer, supervisor, or the licensed contractor under whom you work. The Company is not a party to, and assumes no responsibility for, any employment, apprenticeship, supervision, or contracting relationship, or for any work performed by any person.
5.1 Working on or near HVAC systems, electrical circuits, refrigerants, and fuel-burning equipment involves serious hazards, including electric shock, arc flash, burns, frostbite, chemical exposure, asphyxiation, fire, explosion, and death. Course Materials may depict procedures performed by trained professionals in controlled conditions.
5.2 Never perform any procedure shown or described in the Course Materials unless you are qualified and legally permitted to do so. At a minimum: work only under the direct supervision of an experienced, licensed HVAC contractor or equivalent qualified professional; complete recognized safety training appropriate to the work, such as OSHA 10-Hour or 30-Hour training, so you are aware of the hazards involved; use appropriate personal protective equipment; follow applicable lockout/tagout and de-energization procedures; and comply with your employer's safety program and all applicable codes and regulations. When in doubt, do not proceed; consult a licensed professional.
5.3 Safety acknowledgments presented within individual courses, including the Safety Acknowledgement & Disclaimer at the start of the electrical safety course, are incorporated into these Terms by reference and apply to your use of all Course Materials.
6.1 You acknowledge that any application of information from the Content or Course Materials — including inspecting, installing, servicing, testing, or troubleshooting HVAC, electrical, or mechanical systems — carries inherent and serious risks as described in Section 5, and that these risks exist even when procedures are performed correctly.
6.2 To the maximum extent permitted by law, you knowingly and voluntarily assume all risk of injury, death, property damage, or other loss arising from your use of, or reliance on, the Content and Course Materials, whether by you or by any person you instruct, supervise, or assist.
6.3 This assumption of risk is a material provision of this agreement; the Company would not provide the Services at their current price without it.
7.1 All Content and Course Materials, unless uploaded by Users or credited to third parties, are the property of the Company or its licensors and are protected by United States and international intellectual-property laws.
7.2 Purchase of a Service grants you a personal, non-exclusive, non-transferable, revocable license to access and view the Course Materials for your own education. You may not copy, reproduce, distribute, resell, publicly display, record, share login access to, or create derivative works from the Content or Course Materials without our express written permission. Purchase of Services does not transfer any ownership or copyright.
7.3 Product images, trademarks, and descriptions belonging to equipment manufacturers or other third parties remain the property of their respective owners.
8.1 You must create an Account to purchase Services. You represent that all information you submit is accurate and current, that you will keep it updated, and that you have permission to use any Payment Information you provide.
8.2 You are responsible for maintaining the confidentiality of your credentials and for all activity under your Account. Accounts are for a single named individual; shared use by multiple people is prohibited unless your plan expressly provides for it. Notify us immediately at info@acservicetech.com if you believe your Account has been compromised.
8.3 We may suspend or terminate an Account that violates these Terms. Where reasonably practicable we will provide notice by email and an explanation. If we terminate your Account other than for your violation of these Terms, we will refund the prorated unused portion of any prepaid fees, which shall be your sole remedy for such termination.
8.4 Where a school, employer, or institution presents Course Materials to a group (for example, an instructor stepping through a course in a classroom), Certificates of Training and Continuing Education credit are issued only to the individual enrolled Account holder who personally completes the course requirements, and not to observers or group participants.
9.1 Access to the Academy is sold as an automatically renewing subscription. The subscription fee, billing frequency, and renewal terms are displayed at checkout before you provide Payment Information. By subscribing, you authorize us to charge your payment method the subscription fee at the start of each billing cycle until you cancel.
9.2 You may cancel your subscription at any time through your account page or by emailing info@acservicetech.com. Cancellation takes effect at the end of the current billing cycle; you keep access through the end of the period you have paid for. Canceling is available online and requires no more steps than subscribing.
9.3 A binding contract forms when we grant you access to the purchased Service or send an order confirmation email, whichever occurs first. Prices may change, but the price in effect when you subscribed applies until you are notified of a change before a renewal. If a Service is listed at an obviously erroneous price, we may cancel the order and refund any payment.
9.4 If we do not accept your order, no payment will be taken, and any sums already paid will be refunded within 14 calendar days.
9.5 These Terms also apply to business and institutional customers, including team and group plans. Team and group purchasers accept these same Terms at checkout on behalf of themselves and each member of their group, and each seat holder is a User bound by these Terms. The purchaser is responsible for providing each seat holder with access to these Terms, including by sharing the link to this page, before the seat holder uses the Services; each seat holder's use of the Services constitutes acceptance of these Terms.
9.6 We provide technical support by email at info@acservicetech.com and aim to respond promptly, but we do not guarantee a particular response time.
10.1 All sales are final, and we do not offer refunds. You may cancel your subscription at any time as described in Section 9.2; upon cancellation you retain access through the end of the billing period you have paid for, and no further charges will be made.
10.2 If you believe you were charged in error, contact info@acservicetech.com and we will review and correct any confirmed billing error.
10.3 Nothing in this section limits any non-waivable rights you may have under the consumer-protection laws of your place of residence.
11.1 When using any forum, comment area, chat, or other communication feature of the Website, you must not: post content that is unlawful, abusive, threatening, harassing, defamatory, or discriminatory; promote or incite violence; impersonate any person, including Company personnel; use the features for spam or unauthorized mass communication; or violate any applicable law. We may remove content and suspend or terminate Accounts for violations.
11.2 We may monitor and retain communications made through the Website's systems.
11.3 If you post content in a public area of the Website, you grant us a non-exclusive, royalty-free license to display and distribute that content in connection with operating the Website.
12.1 Our collection and use of personal information is described in our Privacy Policy at hvaccourses.acservicetech.com/privacy, which is incorporated into these Terms by reference.
12.2 We handle personal information in accordance with applicable United States federal and state privacy laws.
13.1 THE WEBSITE, CONTENT, COURSE MATERIALS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, AND WE DO NOT GUARANTEE ANY SPECIFIC RESULT, CREDENTIAL, EMPLOYMENT OUTCOME, OR EXAM RESULT FROM USE OF THE SERVICES.
13.2 We are not responsible for third-party websites linked from the Website, and a link does not imply endorsement.
13.3 Some jurisdictions limit the exclusion of certain warranties. If the law of your jurisdiction, including New Jersey, does not permit an exclusion in this Section, that exclusion does not apply to you, and any implied warranties are limited to the minimum scope and duration permitted by law.
14.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE WEBSITE, THE CONTENT, THE COURSE MATERIALS, OR THE SERVICES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE. THIS INCLUDES, WITHOUT LIMITATION, TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANY LOSS, DAMAGE, OR INJURY ARISING FROM RELIANCE ON, OR APPLICATION OF, INFORMATION CONTAINED IN THE CONTENT OR COURSE MATERIALS.
14.2 IF, NOTWITHSTANDING SECTION 14.1, THE COMPANY IS NEVERTHELESS FOUND LIABLE FOR ANY CLAIM, THEN TO THE MAXIMUM EXTENT PERMITTED BY LAW THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNTS YOU PAID TO THE COMPANY FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
14.3 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for gross negligence, willful misconduct, or fraud.
14.4 If any part of this Section 14 is found unenforceable, the remaining parts remain in force, and the unenforceable part shall be enforced to the maximum extent permitted. Any provision of these Terms that is unenforceable under New Jersey law is void as applied to New Jersey residents without affecting the remainder.
15.1 You agree to indemnify, defend, and hold harmless the Company and its owners, employees, and contractors from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your violation of any law or the rights of a third party; or (c) any work you perform, supervise, or assist with in which you use or rely on the Content or Course Materials, including any resulting injury, death, or property damage.
16.1 We may revise these Terms from time to time. Each published version shows the date it was last updated, and we maintain dated archive copies of every version.
16.2 For material changes, we will provide notice by email to registered Users or by prominent notice on the Website before the changes take effect. Continued use of the Services after the updated Terms are posted constitutes acceptance of the revised Terms.
16.3 The version of these Terms in effect at the time of your purchase governs that purchase, unless you have accepted a later version or a later version is required by law.
17.1 Before initiating any proceeding, you agree to contact us at info@acservicetech.com and attempt in good faith to resolve the matter informally for at least 30 days.
17.2 Any matter not resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. YOU AND THE COMPANY EACH WAIVE: (A) THE RIGHT TO A JURY TRIAL; AND (B) THE RIGHT TO PARTICIPATE IN A CLASS ACTION.
17.3 Any matter must be brought within six (6) months after it arises, or within the shortest period required by applicable law.
18.1 These Terms, and any matter arising out of them or the Services, are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules.
18.2 Subject to Section 17, any judicial proceeding shall be brought exclusively in the state or federal courts located in Cape May County, New Jersey (or the federal district encompassing it), and the parties consent to the personal jurisdiction of those courts.
19.1 Severability. If any provision of these Terms is held unlawful or unenforceable, it will be severed and the remaining provisions will continue in full force. Any provision unenforceable under New Jersey law is void as to New Jersey residents.
19.2 No Waiver. A party's failure to exercise any right under these Terms is not a waiver of that right.
19.3 Entire Agreement. These Terms, together with the Privacy Policy, any product-specific terms, and any signed parental-consent agreement, are the entire agreement between you and the Company regarding the Services and supersede all prior versions.
19.4 Assignment. You may not assign your rights under these Terms. We may assign our rights in connection with a merger, acquisition, or sale of assets.
19.5 No Third-Party Beneficiaries. These Terms do not confer rights on any third party.
19.6 Notices. Notices to the Company must be sent to info@acservicetech.com and are deemed received the next business day. Notices to you will be sent to the email address on your Account.
19.7 Marketing Emails. If you opt in to marketing emails, you may opt out at any time using the Unsubscribe link in any such email.
19.8 International Use. The Website is operated from the United States. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with the laws of your location. Nothing in these Terms grants rights beyond those required by applicable law.
