This Cookie Policy explains how AC Service Tech, LLC ("we," "us") uses cookies and similar technologies (such as browser local storage) on hvaccourses.acservicetech.com, also accessible at acservicetech.com/academy (the "Website"). It is part of our Privacy Policy. A cookie is a small file placed on your device that helps the Website function and helps us understand how it is used.
We use cookies and local storage for three purposes: (a) Essential — signing you in, keeping your session secure, remembering your cookie preferences, and processing payments; (b) Functional — remembering your course and video progress so you can pick up where you left off; and (c) Analytics — understanding how the Website is used so we can improve it. We do NOT use advertising, targeting, or social-media tracking cookies, and we do not use cookies to build advertising profiles or show you ads on other websites.
| Cookie/Storage |
Provider |
Purpose | Type |
| school, DPSettings, XSRF-TOKEN, slim_session | Our Course Platform | Sign-in, session security, and saving your cookie preferences | Essential |
| __stripe_mid, __stripe_sid | Stripe | Secure payment processing and fraud prevention at checkout | Essential |
| Wistia player local storage (video progress keys) | Wistia | Remembers where you left off in course videos | Functional |
| _ga and _ga_* cookies | Google Analytics | Anonymous usage statistics that help us improve the Website | Analytics |
| __mp_* cookies | Mixpanel | Product analytics on how features and courses are used | Analytics |
| _BEAMER_* cookies | Beamer | Shows you announcements about new courses and features | Functional |
Additional platform cookies with the same purposes may be set when you log in. Cookie names and lifetimes may change as our providers update their services; this table reflects the categories and providers in use.
You can manage non-essential cookies through the "Cookie preferences" link in the Website footer. You can also block or delete cookies in your browser settings. Essential cookies cannot be switched off, because the Website cannot function without them; blocking functional cookies may prevent features such as staying signed in and video progress tracking from working properly.
We may update this Cookie Policy from time to time, for example when we change service providers. The date above shows when it was last updated. For material changes, we will provide notice as described in our Privacy Policy.
If you have questions about cookies or this policy, email: info@acservicetech.com. See also our Privacy Policy (hvaccourses.acservicetech.com/privacy) and Terms and Conditions (hvaccourses.acservicetech.com/terms).
